EON

Only contact consumers inside the legal hours

Checks the consumer’s local time before any outbound contact and either allows it or reschedules to the next permitted window — enforcing FDCPA time restrictions automatically.

Trigger: An outbound communication is requested.

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How it works

Every step, in plain English

This is the exact flow that runs — no black box. Edit any step after you install it.

  1. 1
    Communication requestTrigger

    Fires before any outbound message sends.

  2. 2
    Get consumer timezoneAction

    Resolves the consumer’s local time.

  3. 3
    Within 8am–9pm?Logic

    Branches on the permitted window.

  4. 4
    Allow communicationAction

    Releases the message to send now.

  5. 5
    Schedule next windowWait

    Holds the message until it is legal to send.

  6. 6
    Retry communicationAction

    Sends automatically once the window opens.

Outcomes

What it does for your team

Zero out-of-hours contacts — enforced at the platform level

No message is lost; it just waits for the legal window

Timezone math handled for every consumer automatically

Built for

The teams this serves

Building blocks

Powered by EON nodes

Webhook TriggerHTTP RequestSwitchHTTP RequestDelayHTTP Request

Drawn from the platform’s 196 workflow node types and 72 AI skills — fully editable in the automation builder.

FAQ

Questions about this template

Checks the consumer’s local time before any outbound contact and either allows it or reschedules to the next permitted window — enforcing FDCPA time restrictions automatically.

Available inside EON

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