Handle debt disputes the instant they arrive
When a consumer disputes a debt, collection ceases immediately, verification is requested from the creditor, and the result is returned to the consumer — all per FDCPA requirements.
Trigger: A consumer dispute is received.
Every step, in plain English
This is the exact flow that runs — no black box. Edit any step after you install it.
- 1Dispute receivedTrigger
Fires when a dispute is logged on the docket.
- 2Cease collectionAction
Immediately pauses all collection activity.
- 3Notify creditorMessage
Requests verification from the original creditor.
- 4Create verification taskAction
Assigns follow-up to the right team.
- 5Log disputeEnd
Records the dispute for compliance.
What it does for your team
Collection stops within seconds of a dispute — automatically
Verification is requested every time, on the record
Auditors see a clean, consistent dispute trail
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Questions about this template
When a consumer disputes a debt, collection ceases immediately, verification is requested from the creditor, and the result is returned to the consumer — all per FDCPA requirements.
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