Catch excessive-contact reports and act on them
Detects excessive-contact reports in chat (“too many calls”, “won’t stop”), resolves the counterparty, evaluates the contact-frequency limits in your configured policy, and drafts a contact-suppression and notice-of-representation packet.
Trigger: Invoked from the AI assistant chat, a docket action, or any workflow step.
Every step, in plain English
This is the exact flow that runs — no black box. Edit any step after you install it.
- 1Invoke skillTrigger
Triggered from chat, a docket action, or a workflow step — with the entity context attached.
- 2Detect + evaluate limitsAI
AI recognizes the report and runs it against the contact-frequency limits you configure.
- 3Draft suppression packetEnd
Produces a contact-suppression and notice-of-representation packet.
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Drawn from the platform’s 196 workflow node types and 72 AI skills — fully editable in the automation builder.
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Questions about this template
Detects excessive-contact reports in chat (“too many calls”, “won’t stop”), resolves the counterparty, evaluates the contact-frequency limits in your configured policy, and drafts a contact-suppression and notice-of-representation packet.
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