How do I run this AI skill?

Run Duplicate Contact Merger on demand or wire it into any workflow step inside EON. Invoked from the AI assistant chat, a docket action, or any workflow step.

Can I customize it for my team?

Yes. Duplicate Contact Merger is a starting point — adjust the steps, content, and rules to match your workflow and compliance requirements inside EON.

Request access and our team installs the template on your EON workspace, tailored to your process. Book a demo to get started.

Onboarding & EnrollmentAI skill

Find and merge duplicate contacts automatically

Identifies and merges duplicate contacts, reassigning every edge to the survivor.

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Trigger: Invoked from the AI assistant chat, a docket action, or any workflow step.

app.eon.com/automation

Duplicate Contact MergerActive

SaveRun

N01

Invoke skill

Trigger

N02

Find duplicates

AI

N03

Merge contacts

Action

How it works

Every step, in plain English

This is the exact flow that runs — no black box. Edit any step after you install it.

1
Invoke skillTrigger
Triggered from chat, a docket action, or a workflow step — with the entity context attached.
2
Find duplicatesAI
AI matches likely duplicates by identity and contact methods.
3
Merge contactsAction
Merges records and reassigns all relationships.