How do I run this AI skill?

Run Agent Productivity Report on demand or wire it into any workflow step inside EON. Invoked from the AI assistant chat, a docket action, or any workflow step.

Can I customize it for my team?

Yes. Agent Productivity Report is a starting point — adjust the steps, content, and rules to match your workflow and compliance requirements inside EON.

Request access and our team installs the template on your EON workspace, tailored to your process. Book a demo to get started.

Analytics & ReportingAI skill

Report on agent productivity automatically

Generates a productivity report with activity counts and rankings by agent.

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Trigger: Invoked from the AI assistant chat, a docket action, or any workflow step.

app.eon.com/automation

Agent Productivity ReportActive

SaveRun

N01

Invoke skill

Trigger

N02

Tally activity

AI

N03

Return report

End

How it works

Every step, in plain English

This is the exact flow that runs — no black box. Edit any step after you install it.

1
Invoke skillTrigger
Triggered from chat, a docket action, or a workflow step — with the entity context attached.
2
Tally activityAI
AI counts and ranks agent activity over the date range.
3
Return reportEnd
Produces a ranked productivity report.